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The APMG International Change Management and Swirl Device logo is a trademark of The APM Group Limited, used under permission of The APM Group Limited. All rights reserved.

Change Management™

This course is based on The Effective Change Manager’s Handbook. The course focuses on the effects of change in four key areas: individual, organisation, communication & stakeholder engagement and change practice. 

This course is ideal for staff involved in Change Management especially those performing key roles in the design, development and delivery of organizational change programmes, for example: Change Project Managers, Transformation Managers, Senior Responsible Owners, Business Change Managers, Change Programme Managers, Operational Line Managers, team members being affected by or affecting Change, and individuals who will need to support their colleagues, team and organisation through change, and/or manage themselves through change.

Change Management Foundation & Practitioner eLearning

Price: £450 + VAT
D
uration: Approx. 12 hours self-study
Access: 12 months 
Included: interactive eLearning with embedded videos, questions with model answers, practical examples of good practice and worked exercises using a scenario/case study to improve your understanding and ability to apply the material.
Online exams, accredited trainer support and sample papers and answers.

Pre-Requisites: some previous experience of a Change or Programme Management is useful, but not essential

eLearning:
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Change Management Foundation Exam:

  • Multiple choice
  • 40 minutes duration
  • Four sections, total of 50 questions
  • 25/50 marks required to pass = 50% pass mark
  • Closed-book

Change Management Foundation & Practitioner eLearning

Price: £850 + VAT
D
uration: Approx. 16 hours self-study
Access: 12 months 
Included: interactive eLearning with embedded videos, questions with model answers, practical examples of good practice and worked exercises using a scenario/case study to improve your understanding and ability to apply the material.
Online exams, accredited trainer support and sample papers and answers.

Pre-Requisites: some previous experience of a Change or Programme Management is useful, but not essential

eLearning:
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Change Management Practitioner Exam:

  • Objective testing based on a case study scenario
  • 150 minutes duration
  • 4 questions (20 marks each)
  • 40/80 marks required to pass = 50% pass mark
  • Open book  (The Effective Change Manager’s Handbook only)

Change Management In-House

Our in-house option offers the course content to be delivered by one of our accredited trainers, either as virtual event, face to face or via blended learning. This option also includes the interactive eLearning resources such as the modules and sample papers.

Contact us via the 'Enquire Now' button below and include the course title within your enquiry.

For any further information, click the 'More Information' button below.

Pre-Requisites: some previous experience of a Change or Programme Management is useful, but not essential

In-House:
Enquire Now More Information
In-house, workplace, virtual and eLearning options all use online exams. Online exams are arranged through Aspire Europe; you can sit your exam at home or in the office. You will be monitored by the online invigilator (ProctorU) via a webcam.
P3M Examination options (aspireeurope.com)

 

Module 1 - Introduction to Change Management

This section covers:

  • Change - The Big Picture
  • What research says
  • Factors Contributing to Success
  • Improving Success Rates

Module 2 - Change & The Individual

This section covers:

  • Change & the Individual
  • Learning Theory
  • Learning New Skills
  • Motivation
  • Personalities

Module 3 - Change & The Organisation - Part One

This section covers:

  • Change & the Organisation
  • Organisational Metaphors
  • Organisational Culture
  • Models of the Change Process

Module 4 - Change & The Organisation - Part Two

This section covers:

  • Change & the Organisation
  • Emergent Change
  • Key Roles in Organisational Change
  • Defining Change

Module 5 - Benefits Management

This section covers:

  • Change - The Big Picture
  • Benefits Management Objectives
  • Critical Success Factors
  • Principles and Processes

Module 6 - Stakeholder Engagement

This covers:

  • Stakeholder Engagement
  • Seven Principles
  • Who are Stakeholders?
  • CPIG Segmentation
  • Managing Relationships and Mobilizing Stakeholders
  • Influencing Through Demonstration

Module 7 - Communications

This section covers:

  • How do we communicate?
  • Communicating Effectively
  • Communication Channels
  • Planning Communications

Module 8 - Change Impact

This section covers:

  • Stakeholder Impact Assessment and Steps
  • Key Inputs
  • Categorizing Change Impacts
  • McKinsey 7S Model
  • Gap Analysis
  • Change Severity Assessment
  • Change Impact

Module 9 - Change Readiness

This section covers:

  • Working with Individuals in Major Change
  • Change Readiness
  • Change Agent Networks
  • Building Organisational Readiness for Change
  • Building a Change Team
  • Preparing for Resistance

Module 1 - Practitioner Introduction (Practitioner)

This section covers:

  • Objectives of the Change Management Practitioner Course
  • Key Principles of Learning
  • Defining what is to be Learned

Module 2 - The Strategic Context (Practitioner)

This section covers:

  • The Strategic Context
  • Cascading Decisions and Designs
  • Understanding the Project Environment
  • Change Initiatives, Project and Programmes
  • Project Methodologies
  • Identifying Key Roles and Owners
  • Change Delivery Plan

Module 3 - Sustaining Change (Practitioner)

This section covers:

  • Change Levers
  • Environmental Levers
  • Levels of Adoption
  • Tipping Point and Critical Mass
  • Reinforcing Systems

For any further enquires for this course, fill in the contact form below and we will get back to you as soon as possible!

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