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Change Management™
eLearning: £1, 020 incl. VAT
Access: eLearning and Online exam for 12 months at Foundation & Practitioner level
Duration: Approx. 16 hours
Pre-Requisites: Some previous experience of Change Management of Programme Management would be useful but is not essential. There is some recommended pre-course reading and preparation
Looking for just the Foundation course?
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In-House: £POA
Our In-House service offers the chance to have our course content delivered to you by one of our accredited and certified trainers either in your workplace or via a virtual event, over the duration of five days. For any further information, click the "More Information" button below or alternatively fill in the contact form at the bottom of the page.
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Course Description:
This APM Group accredited course is based on The Effective Change Manager’s Handbook.
The course focuses on the effects of change in four key areas: individual, organisation, communication & stakeholder engagement and change practice. It is an intense course that requires delegates to prepare thoroughly and involves evening study. The course culminates in the Foundation Examination on Day three and the Practitioner Examination on the morning of Day five.
It is complementary to MSP®, M_o_R® and PRINCE2® but knowledge of these approaches is not a pre-requisite.
Exam Information
Change Management Foundation Exam:
- Multiple choice
- Four sections, total of 50 questions
- 25 marks required to pass (out of 50 available) – 50%
- 40 minutes duration
- Closed-book
Change Management Practitioner Exam:
- Objective testing based on a case study scenario
- 4 questions of 20 marks each
- 40 marks required to pass (out of 80 available) – 50%
- 2.5 hours duration
- Restricted open book – The Effective Change Manager’s Handbook may be used in the exam
Throughout the course, interwoven within the delivery of the theory and the practical examples of good practice, there is ongoing support and preparation for the examinations. We provide sample papers and worked exercises.
Who is this course for?
This course is ideal for:
- Staff involved in Change Management
- Those leading or about to lead Change
- Those seeking the Foundation and Practitioner qualification
- Team members being affected by or affecting Change, and individuals who will need to support their colleagues, team and organisation through change, and/or manage themselves through change
Module 1 - Introduction to Change Management
This section covers:
- Foundation course objectives
- What research says
- Factors Contributing to Success
- Improving Success Rates
Module 2 - Change and The Individual
This section covers:
- Change & the Individual
- Learning Theory
- Learning New Skills
- Motiviation
- Personalities
Module 3 - Change & the Organisation
This section covers:
- Change & the Organisation
- Organisational Metaphors
- Organisational Culture
- Models of the Change
Module 4 - Change & the Organisation - Part Two
This section covers:
- Change & the Organisation
- Emergent Change
- Key Roles in Organisational Change
- Defining Change
Module 5 - Change Impact
This section covers:
- Change - The Big Picture
- Benefits Management Objectives
- Critical Success Factors
- Principles and Processes
Module 6 - Change Readiness
This covers:
- Motivation to change and supporting individuals
- Change agent networks
- Building organisational change readiness
- Building the change team
- Change management plan
- Preparing for resistance
Module 7 - Communications
This section covers:
- How do we communicate?
- Communicating Effectively
- Communication Channels
- Planning Communications
Module 8 - Change Impact
This section covers:
- Stakeholder Impact assessment and steps
- Key inputs
- Categorizing Change Impacts
- McKinsey 7S Model
- Gap Analysis
- Change Severity Assessment
Module 9 - The Strategic Context
This section covers:
- The Strategic Context:
- Decisions and designs
- Understanding the project environment
- Change Initiatives, Project and Programmes, including:
- Project methodologies
- Key roles and owners
- Chanfe delivery plan
Module 10 - Sustaining Change
This section covers:
- Change Levers
- Levels of Adoption
- Reinforcing Systems
For any further enquires for this course, fill in the contact form below and we will get back to you as soon as possible!