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Quality Register

Purpose
A quality register is used to summarize all the quality management activities that are planned or have taken place, and provides information for the end stage reports and end project report. Its purpose is to:

  • issue a unique reference for each quality activity
  • act as a pointer to the quality records for a product
  • act as a summary of the number and type of quality activities undertaken.

Composition
The composition of the Quality Register will be defined in the Quality Management Approach. For each entry in the Quality Register, the following should be recorded:

  • Quality identifier - Provides a unique reference for every quality activity entered into the Quality Register. It will typically be a numeric or alphanumeric value
  • Product identifier(s) - Unique identifier(s) for the product(s) that the quality activity relates to
  • Product title(s) - The name(s) by which the product(s) is known
  • Method - The method employed for the quality activity (e.g. pilot, quality review, audit, etc.)
  • Roles and responsibilities - The person or team responsible for the quality management activities (e.g. auditor or, for quality reviews, presenter, reviewer(s), chair, administrator)
  • Dates - Planned, forecast and actual dates for:
    • the quality activity
    • sign-off that the quality activity is complete
  • Result - The result of the quality activity. If a product fails a quality review, then any reassessment should be listed as a separate entry in the register, as the original quality activity has been completed (in deciding that the result is a ‘fail’)
  • Quality records - The quality inspection documentation, such as a test plan or the details of any actions required to correct errors and omissions of the products being inspected.

Derivation
The Quality Register is derived in the following way:

  • Entries are made when a quality activity is entered on a stage plan for the current management stage. It may be updated when a team plan is created
  • The remaining information comes from the actual performance of the quality activity
  • The sign-off date is when all corrective action items have been signed off.

Format & Presentation
The format of the Quality Register will be defined in the Quality Management Approach. A Quality Register can take a number of formats, including:

  • a document, spreadsheet or database
  • a stand-alone register or a carry-forward in the minutes of progress review meetings
  • an entry in a project management tool
  • a part of an integrated project register for all risks, actions, decisions, assumptions, issues, lessons, etc.

Quality Criteria
The following Quality Criteria apply to a Quality Register:

  • A procedure is in place that will ensure that every quality activity is entered on the Quality Register.
  • Responsibility for the Quality Register has been allocated.
  • Actions are clearly described and assigned.
  • Entries are uniquely identified, including to which product they refer.
  • Access to the Quality Register is controlled.
  • The Quality Register is kept in a safe place.
  • All quality activities are at an appropriate level of control.

Extract PRINCE2 6th Edition. Copyright© AXELOS Limited 2017. Used under permission of AXELOS Limited. All rights reserved.  You can purchase your own full copy here

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