The course focuses on the effects of change in four key areas: individual, organisation, communication & stakeholder engagement and change practice. It is an intense course that requires delegates to prepare thoroughly and involves evening study. The course culminates in the Foundation examination on day three.

It is complementary to MSP®, M_o_R® and PRINCE2® but knowledge of these approaches is not a pre-requisite for attendance.

The course provides an informative and valuable pathway of understanding through the maze of principles, theories and guidance on organisational change management, and gives a solid platform for clear best practice thinking and the application of useful tools and techniques for achieving successful change.

Exam Information

Multiple choice
4 sections, total of 50 questions
25 marks required to pass (out of 50 available) – 50%
40 minutes duration
Closed-book

Who is this course for?

This course is ideal for:

Staff involved in Change Management
Those leading or about to lead change
Those seeking the Foundation qualification
Team members being affected by or affecting change, and individuals who need to support their colleagues, team and organization through change, and/or manage themselves through change

Module 1 - Introduction to Change Management

This section covers:

Foundation course objectives
What research says
Factors contributing to success
Improving Success Rates

Module 2 - Change and The Individual

This section covers:

Change & The Individual
Learning Theory
Learning New Skills
Motivation
Personalities

Module 3 - Change & the Organisation

This section covers:

Change and the Organisation
Organisational Metaphors
Organisational Culture
Models of the Change

Module 4 - Change and the Organisation - Part Two

This section covers:

Change & the Organisation
Emergent Change
Key Roles in Organisational Change
Defining Change

Module 5 - Benefits Management

This section covers:

Change - The Big Picture
Benefits Management Objectives
Critical Success Factors
Principles and Processes

Module 6 - Change Readiness

This section covers:

Motivation to change and supporting individuals
Change agent networks
Building organisational change readiness
Building the change team
Change management plan
Preparing for resistance

Module 7 - Communications

This section covers:

How do we communicate?
Communicating Effectively
Communication Channels
Planning Communications

Module 8 - Change Impact

This section covers:

Stakeholder Impact assessment and steps
Key inputs
Categorizing Change Impacts
McKinsey 7S Model
Gap Analysis
Change Severity Assessment

Module 9 - Change Readiness

This section covers:

Working with Individuals in Major Change
Building Organisational Readiness for Change
Preparing for Resistance

For any further enquires for this course, fill in the contact form below and we will get back to you as soon as possible!

Course Summary Course Description Exam Information Who is this course for? Module 1 - Introduction to Change Management Module 2 - Change and The Individual Module 3 - Change and the Organisation - Part One Module 4 - Change and the Organisation - Part Two Module 5 - Benefits Management Module 6 - Stakeholder Engagement Module 7 - Communications Module 8 - Change Impact Module 9 - Change Readiness Contact Form

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